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Hyatt Regency Kinabalu Hotel Kota Kinabalu, Kota Kinabalu

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04Apr2025Select date
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05Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Jalan Datuk Salleh Sulong, Kota Kinabalu, Malaysia, 88991

Hyatt Regency Kinabalu is a prominent hotel situated in Kota Kinabalu, the capital of Sabah, Malaysia, that offers splendid views of the South China Sea and vibrant sunsets. This upscale property features 288 elegantly designed rooms and suites equipped with luxury amenities tailored for comfort. Located in the heart of the city, it is conveniently positioned near numerous cultural and historical sites.

Location

Hyatt Regency Kinabalu is centrally located just 6 miles from Kota Kinabalu International Airport, making it easily accessible. Nearby attractions include the City Mosque, Tanjung Aru Beach, and the KK Waterfront esplanade. The hotel provides convenient access to ferry terminals for trips to surrounding tropical islands.

Rooms

Guest accommodations include spacious rooms and suites that offer either city or sea views. Each unit is fitted with air conditioning, a flat-screen satellite TV, and luxury amenities. Some suites feature living and dining areas, making them suitable for longer stays. Guests appreciate the elegant décor and the comfort provided by the well-appointed en suite bathrooms.

Eat & Drink

Dining at Hyatt Regency Kinabalu is diverse, featuring Tanjung Ria Kitchen, which serves both Halal-certified local and Western cuisine in a modern setting. For a more casual experience, Mosaic provides alfresco dining with options like pizzas, pastries, and gelato. Shenanigan's Fun Pub offers a traditional Irish atmosphere with live music, while Restaurant Nagisa specializes in fine Japanese cuisine.

Leisure & Business

Guests can unwind with leisure options such as an outdoor swimming pool, a children's pool, and a fitness center. The hotel also boasts a business center outfitted with essential equipment for corporate needs. Regency Club members have exclusive access to an executive lounge that includes a happy hour and a small breakfast spread.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
Max:
3 persons
42 m² 
Bed options:
1 King Size Bed
Sea view
Air conditioning
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Twin Room
Max:
3 persons
42 m² 
Bed options:
2 Single beds
Air conditioning
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King Room
Max:
3 persons
42 m² 
Bed options:
1 King Size Bed
Air conditioning
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Getting around

A list of all available modes of transport

City Center
Kota Kinabalu4000 ft
Airports
Kota Kinabalu International (BKI) 5.2 mi
Train
North Borneo Railway 3.0 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid parking
  • Off-site parking lot
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Restaurant
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Baby stroller
  • Children's menu
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Sauna
  • Steam room
  • Back massage
  • Full body massage
  • Foot massage

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Ironing facilities

Media

  • AM/FM alarm clock
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Location

Jalan Datuk Salleh Sulong, Kota Kinabalu, Malaysia, 88991
Map view
street view
Jalan Datuk Salleh Sulong, Kota Kinabalu, Malaysia, 88991
Nearby
Shopping Area
Warisan Square
1900 ft
Mall
Central Market
1200 ft
Market
Gaya Street Sunday Market
1500 ft
Jalan Tun Fuad Stephen
I Love KK
300 ft
Square
Marlin Statue
300 ft
Mall
Suria Mall
1300 ft
Jalan Gaya
Sunday Market
1200 ft
Lorong Bank 3
Pillars of Sabah
1200 ft
Central road of Kota Kinabalu
Kota Kinabalu City Mosque
1300 ft
Mall
Wisma Merdeka
400 ft
Mall
Suria Sabah
1200 ft
Parks
City Park
1200 ft
59
Sabah Tourism Board
1200 ft
88000 Kota Kinabalu
Kota Kinabalu Waterfront
400 ft
Mall
Kk Plaza
1000 ft
Jln Tun Fuad Stephens
Handicraft Market
1900 ft
Restaurants
El Centro
900 ft
Jalan Haji Saman
Chilli Vanilla
800 ft
35 Jalan Haji Saman
Nagisa Japanese Restaurant
300 ft
Jalan Datuk Salleh Sulong Jalan Datuk Salleh Sulong,
Mosaic
400 ft
Jalan Datuk Salleh Sulong Jalan Datuk Salleh Sulong,
Seremban Seafood Restaurant
500 ft
Segama Complex
Coffee Bean & Tea Leaf
1000 ft
Jln Haji Saman Kota Kinabalu Lama
GRAZIE Italian Restaurant Kota Kinabalu
1000 ft
Lot 3-36 3rd Floor Suria Sabah Level 3
Dragon Palace
900 ft
Jalan Tun Fuad Stephens Suria Sabah Shopping Mall

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
fantastic sea view
convenient location
small room
limited dining options
7.6/10
Very good
Rooms
7.1
Location
8.3
Service
7.9
Dining
7.3
Guest reviews
7.6/10
based on 9 reviews
8.2
8.2/10 based on 1560 reviews
Richard
United States of America, May  2024
9.0/10

The hotel had outstanding and comfortable rooms available for more money. The service was super friendly and helpful, attending to every detail. The location was good, allowing guests to easily explore the town and access the fantastic night fish market. The dining experience was excellent, highly recommended to business travelers. The facilities were top-notch.

Rooms
9.0
The rooms were outstanding and comfortable.
Service
9.0
The service was brilliant at assisting with additional requests.
Location
8.0
The location was good, about 20 mins from the airport and a 5-10 minute drive from downtown restaurants.
Dining
9.0
The dining was excellent and highly recommended to business travelers.
Facilities
10.0
Top-notch facilities.
Roger
United Kingdom, March  2024
7.8/10

My stay at the hotel was a mix of pleasant surprises and a few disappointments. The room exceeded my expectations with a gorgeous view of the sea, but the lack of lights for makeup and being close to a party area were drawbacks. The service was efficient and welcoming, though the challenge about breakfast was unexpected. The location was excellent, close to major attractions and shopping spots, with only a minor issue of expensive taxi services outside. The dining experience offered a good choice of food despite some service attentiveness concerns. Overall, a memorable stay with some room for improvement.

Rooms
8.0
The room exceeded my expectations with a gorgeous view of the sea and plenty of space.
Service
7.0
The service was efficient and welcoming, though there was an unexpected challenge about breakfast.
Location
9.0
The location was excellent, close to major attractions and shopping spots, with only a minor issue of expensive taxi services outside.
Dining
7.0
The dining experience offered a good choice of food despite some service attentiveness concerns.
Facilities
8.0
The facilities met my needs adequately during my stay.
Douglas
United Kingdom, February  2024
7.8/10

My stay at Hyatt Kota Kinabalu was truly memorable. The hotel offers spacious rooms, perfect for both twin and king-sized beds. Upon arrival at 2:00 pm, our room was ready, though there was a slight odor of cigarette smoke. The service was exceptional, ensuring our first visit and 32nd-anniversary celebration was beautiful. The location, while fabulous with its proximity to shopping malls and eateries, did have some drainage issues near the swimming pool. The dining experience was outstanding, offering a variety of local choices. Overall, a great stay with minor room odor and location concerns.

Rooms
8.0
The rooms were one of the largest we've stayed in, designed for twin bed or king, though there was a hint of cigarette smoke.
Service
9.0
The staff went out of their way to make our stay memorable, perfect for our first honeymoon after 32 years of marriage.
Location
7.0
The hotel's location was fabulous, within walking distance of shopping malls and eateries, but had poor drains near the swimming pool.
Dining
8.0
The dining experience was outstanding with lots of local choices, though the attentiveness of the service staff could be better.
Facilities
7.0
The facilities were good overall, though some areas were out-dated and require refurbishment.
Lesley
United Kingdom, January  2024
7.6/10

The hotel offers spacious rooms with all the necessary amenities, although some areas show signs of wear not expected in a 5-star hotel. The open concept of the bath and bed area adds a unique touch to the room's design. The service is excellent and genuine, although some staff members may benefit from additional training. The convenient location near seafood stalls and island hopping boats makes exploring the area easy. The dining experience can get crowded and loud during peak times, with limited spread and high prices. The hotel's facilities provide everything you need for a comfortable stay.

Rooms
7.0
The room smelled of cigarette smoke but was spacious with all the necessary amenities, albeit showing some wear in places aesthetically not typical for a 5-star hotel.
Service
9.0
The service was fantastic with genuinely friendly and helpful staff, although some may need more training.
Location
8.0
The location is very convenient, near seafood stalls for island hopping boats. It's also within walking distance to shopping and restaurants, making it perfect for exploring the city.
Dining
6.0
The dining experience, although featuring fresh products, can be quite crowded and expensive at peak times.
Facilities
8.0
The hotel's facilities cover all essential services for a comfortable stay.
Frederick
United Kingdom, January  2024
8.6/10

The sea view room overlooked the inside of the hotel atrium, which I found a bit odd and not to my liking, especially with the direct sunlight coming in at midday. It's worth paying extra for a sea view to enjoy the sunset.

Rooms
7.0
The sea view room overlooked the inside of the hotel atrium, which I think is a bit weird for my taste. However, it was nice to be able to watch the sunset from the room.
Service
9.0
The staff could improve their English and be more enthusiastic like those at Hilton and Shangri-la. I loved the bathroom with a separate toilet and shower room. The staff even made fried eggs and omelettes for all customers.
Location
10.0
The central location is unbeatable, close to the Sunday morning market, seafood market, and many good restaurants. It's definitely a hotel I would recommend.
Dining
8.0
The dining experience was amazing, especially the pastries and sourdough bread. There was a bit of a queue for the breakfast area, but the overall serving during breakfast was impressive.
Facilities
9.0
The hotel has a high ceiling and a nice seating area for lounging or enjoying ala carte meals, making it convenient and comfortable for guests.
Dan
United States of America, December  2023
7.6/10

I absolutely loved my stay at the hotel! The sunset view from the sea-facing room was breathtaking. The room was spacious, although it needed a bit of maintenance, not exactly as expected for a 5-star hotel. The location was superb, near the harbor and sunny market, offering a comfortable bed and a perfect spot to watch the sunset over the bay. However, the aesthetic wear and tear in some areas could use improvement.

Rooms
8.0
The sea-view room was a must for the stunning sunset scenery. The room was huge, and the bathroom was also spacious, albeit showing some signs of wear in certain places.
Service
7.0
The service was quick and accurate, from making fried eggs to offering various amenities. However, the language barrier and low English fluency were noticeable, impacting the overall experience.
Location
9.0
The hotel's location was excellent, near the harbor, sunny market, and other attractions. It was the ideal spot for witnessing picturesque sunsets over the bay and having convenient access to various tourist spots and amenities.
Dining
7.0
The dining experience was a mix of highs and lows. While the breakfast and dinner buffets were generally good, some themed buffet nights fell short in delivering as expected. There was room for improvement in variety and changing daily menus.
Facilities
7.0
The facilities were decent overall, offering good service options like room service, car hire, and laundry. However, there were some areas, like maintenance, where enhancements could elevate the guest experience.
David
United Kingdom, December  2023
6.2/10

My stay at the hotel was a bit of a mixed bag. The room I got was tiny and not very clean, but the sea view was fantastic. The service was hit or miss as some staff members were very helpful while others seemed disinterested. The location was convenient with some good nearby attractions, but the dining options were limited. The facilities were decent overall.

Rooms
5.0
The room was tiny and not very clean, but the sea view was fantastic.
Service
6.0
The service had its ups and downs with some helpful staff, but others seemed disinterested.
Location
7.0
The location was convenient with some good nearby attractions.
Dining
6.0
The dining options were limited.
Facilities
7.0
The facilities were decent overall.
fantastic sea view
small room
Alison
United Kingdom, November  2023
8.0/10

The hotel offers a bright and spacious room facing the waterfront, ideal for those seeking convenience with various attractions within walking distance. However, the lack of information about the hotel facilities was a downside.

Rooms
7.0
The room I stayed in was bright and spacious, overlooking the waterfront. It looked a bit tired and could benefit from a makeover. I recommend requesting a specific sea view for a better experience.
Service
8.0
The staff members were very helpful, friendly, and welcoming with a good smile, ensuring the room was ready within the promised time frame. While their hospitality was commendable, there were some instances that indicated a need for retraining in customer service.
Location
9.0
The hotel's location is excellent, being close to major shopping malls, hawker stalls, night markets, and the Jesselton Point jetty. It's also near Suria Sabah and Gaya Street, making it convenient for exploring the area on foot.
Dining
8.0
The dining experience offered a variety of cuisine using fresh ingredients. The breakfast spread was impressive, although the service staff could improve their attentiveness in the cafe.
Facilities
8.0
The hotel provides a range of amenities and services, ensuring a comfortable stay for guests.
convenient location
lack of guest information
Peter
United States of America, May  2023
6.6/10

I needed a room with a sea view and air conditioning after long flights. While the sea view was there, the air conditioning struggled with the heat. The rooms just needed a really good update to match the beautiful surroundings.

Rooms
5.0
The rooms provided a sea view but the air conditioning didn't cope well with the heat. They could use a significant update.
Service
7.0
After a day exploring local historical sites, I appreciated the helpfulness of the staff arranging an early morning breakfast before we caught our flights. However, there was a moment where a staff member simply stood watching us with our luggage.
Location
8.0
The location was strategic, allowing guests to easily explore most of the town and its shopping facilities on foot. However, it was not right by the seaside as expected, but still convenient to shops and the boat jetty.
Dining
7.0
The breakfast with a view was a highlight, but I did notice some queuing for the breakfast area and found the prices a bit high for what was offered.
Facilities
6.0
The hotel offers various facilities such as room service, car hire, and laundry. However, there were some areas that needed improvement.
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